支援 Support

綠燈俠會在你的裝置上以藍牙發出過路訊號。當你到達設有新一代行人過路系統的路口並按下「開始過路」，路口系統便會收到你的訊號，為你提供適切的過路協助。發出訊號不代表路口必然會作出回應，使用時請繼續遵守交通燈號及道路規則。

GreenLight Hero sends a crossing signal from your device over Bluetooth. When you are at a crossing with a newer-generation pedestrian crossing system and press “START CROSSING”, the system receives your signal to assist your crossing. Sending a signal does not guarantee a response — always follow traffic signals and road rules.

香港部分路口已安裝新一代行人過路系統並支援接收此類過路訊號；支援範圍會陸續增加。如不肯定某個路口是否支援，歡迎聯絡我們查詢。

Some crossings in Hong Kong have newer-generation pedestrian crossing systems that accept these signals, and coverage is growing. If you are unsure whether a crossing is supported, please contact us.

iOS 規定應用程式必須先取得定位授權才能發出此類過路訊號。定位資料只會在本機處理，不會被收集或傳送。

iOS requires location authorization before an app can send this kind of crossing signal. Location data is handled only on your device and is never collected or transmitted.

藍牙權限用於發出過路訊號。沒有藍牙權限，路口系統便無法收到你的訊號。

Bluetooth permission lets the app send your crossing signal. Without it, the crossing system cannot receive it.

應用程式進入背景後，iOS 仍會按系統政策短暫維持訊號；當你按下「停止過路」或完全關閉應用程式後，訊號便會停止。

After you leave the app, iOS may keep the signal running briefly according to system policy. The signal stops when you press “STOP CROSSING” or fully close the app.

請先確認你位於支援此功能的路口，且應用程式顯示正在過路（按鈕為紅色）。訊號不保證路口必然會作出回應；請以一般行人燈號為準，切勿因等待回應而停留於行車道。如持續遇到問題，歡迎電郵聯絡我們。

First make sure you are at a supported crossing and the app shows crossing is active (red button state). A signal does not guarantee the crossing will respond — always rely on the pedestrian signals and never wait on the carriageway. If problems persist, please email us.